Thorsten Hofmann, head of ECCO Berlin and member of the ECCO crisis task, published a book on negotiation tactics. For now, it's only available in German.
Reputation Matters’ proprietary reputation measurement tool, the Repudometer®, quantifies an organisations’ reputation. Latest results show the increasing importance of social responsibility.
ECCO London | Pagefield joined forces with former members of Bell Pottinger's litigation and crisis agency. PR Week spoke to Pagefield founder Mark Gallagher and Stuart Leach, head of the new firm.