The Impact Agency

Founded on insights and strategy, IMPACT delivers integrated, traditional and digital, corporate and consumer campaigns that create real impact. For 20+ years our human insight-led work has raised awareness, fuelled discussions, nudged behaviours and driven action for our clients.

We are a full-service agency offering strategies that align with our clients purpose and values. We build audience profiles, interrogate behavioural insights, undertake stakeholder relations and crisis communications as well as creating written + visual + digital content (owned, earned + paid). Our team are experts at outreaching to media + influencers as well as planning and managing events for our clients.

We work in a variety of sectors including HR + Recruitment, Professional Services, Financial Services, Technology, FMCG, Health + Wellbeing, Government, Sustainability and Building + Construction.


Nicole Webb, CEO

Frances Dwyer, General Manager

Asia / Australasia

Access to the ECCO Global Communications Network is simple. Contact information for a specific geography is available on the agency overview pages accessed here or contact the ECCO Global Communications office in London at +44 7899941744 or via email