This year, I’m tackling my fifth marathon—because apparently, once wasn’t enough. Surviving such an endeavour (without questioning all my life choices) takes stamina and preparation. Sadly, ‘winging it’ isn’t an option, but neither is having the wrong coach or training plan. Last year, while prepping for marathon number four, the coach let me down, and the training program I ended up using, just wasn’t right for me. The lesson? Your strategy, training, and support need to be tailored to you and your goals. Stamina is key, and there are no shortcuts. You simply have to put in the work.
Running a business is no different. You need a clear strategy and strong support—not only to build your brand but to ensure it stands out. Your reputation is your stamina, helping you weather tough times and build a consistent brand that lasts.
In both marathons and business, quick wins only get you so far. You need a well-rounded plan: strength training, endurance, and yes, those dreaded hill repeats. The same goes for your brand—you need to go beyond flashy campaigns, media releases, or a TikTok video. It’s about steady, sustained effort, and making time for the tasks that may feel like a schlep but are essential for long-term success.
Success—whether in running or business—starts with a solid strategy and plan. Your strategy should outline clear goals, milestones, and metrics to track progress. A well-crafted plan provides guidance on what to do, when to do it, and for how long. I’ve learned (the hard way) that one-size-fits-all approaches rarely work. You need a plan tailored to your business and its unique challenges. Just like in training, consistency in your actions and communication builds the foundation for a strong reputation.
Understand your audience, know your strengths, and trust the process. By knowing both yourself and your audience, you’ll be better equipped to navigate challenges, adapt when needed, and stay on course for long-term success.
A strong reputation isn’t built overnight—it’s the result of consistent actions aligned with core values. At Reputation Matters, we believe in building G.R.E.A.T.E.R businesses, guided by our values: Growth, Respect, Ethics, Authenticity, Trust, Excellence, and Relationships. These aren’t just buzzwords; they shape our decisions and behaviour, much like a disciplined training schedule.
Just as I ask myself whether that whole slab of chocolate (or glass of wine!) will help or hinder my marathon training goals, businesses need to ask if their actions align with their core values. Consistency between what you say and what you do is what builds reputation stamina, laying the foundation for long-term success.
Running a marathon isn’t just about running. It’s about mental strength, nutrition, and cross-training—doing the tough stuff to prepare for the unexpected. Businesses need the same resilience. This means having the right processes in place and being ready for whatever challenges come your way. Preparation is key.
Just as good nutrition fuels a marathoner, a strong team and the right tools fuel your business. Surround yourself with people who share your values—they’ll drive your success. Equally important are the tools you use; without the right technology, systems, and resources, even the best team can be held back. It’s like trying to run 42.2 km in sandals—not a great idea. The right combination of a strong team and effective tools is essential for reaching your goals efficiently and sustaining success in the long run.
One training session won’t get you through a marathon, and one press release won’t build your reputation. Consistency in action and communication is crucial. Sporadic efforts can do more harm than good, so make sure your internal and external messages align.
Marathoners track their performance, and businesses should do the same with their reputation. You can’t manage what you don’t measure. Regularly tracking how your business is perceived helps you adjust and improve.
A strong reputation doesn’t mean you’ll avoid challenges—it just means you’ll be better prepared to handle them. Think of it as building crisis-proof stamina, one kilometer at a time.
In marathons and business, rest is crucial. It’s tempting to push harder, but taking time to reflect and recharge is just as important for long-term success. Don’t skip the rest days—they’re as vital as the work itself. Listen to your body, and in a business context, listen to your stakeholders.
Building a brand is a marathon, not a sprint. It takes time, consistency, and commitment to core values. With the right strategy, tools, and team, your brand will develop the kind of lasting reputation that goes the distance—no shortcuts, just results.
By Regine le Roux, Founder and Managing Director of Reputation Matters
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